Cancellation, Rescheduling & Refund Policy
YumaCars Detailing (operated by Maxali Logistics Inc.) provides professional mobile automotive detailing. Because our services involve dedicated labor, vehicle travel, and on-site preparation, please review our terms regarding bookings, changes, and refunds. No physical goods are shipped.
1. Cancellation & Rescheduling
We understand plans change. If you need to cancel or reschedule, please contact us at least 24 hours prior to your scheduled time:
- Cancellations or rescheduling with at least 24 hours notice are free of charge.
- Cancellations or changes made less than 24 hours prior may be subject to a $50 late cancellation fee.
- If our technician arrives on site and cannot perform the job due to no access, customer unavailability, or lack of parking permission, a $50 service call fee may apply.
2. Weather Delays
If rain, sub-freezing temperatures, or heavy winds make detailing impossible, YumaCars Detailing will contact you to reschedule at no additional charge.
3. Refund & Satisfaction Policy
Because our services involve custom labor on-site, completed services are generally non-refundable. If you have any concern with the result:
- Please notify us within 24 hours of service completion.
- We will evaluate the issue and happily return to touch up or correct any missed area free of charge.
Contact Us
YumaCars Detailing
Phone/Text: (872) 400-1518
Email: yumacarsusa@gmail.com